Ledger investigates reports of fund losses among buyers of devices through reseller CryptoBillis

Ledger reports that it is investigating fund-loss reports from users in Southeast Asia who bought devices from a reseller named CryptoBillis. During the investigation, the vendor has asked this reseller to suspend all Ledger device sales and shipments. The risk concerns those who received a device through this channel: a seed associated with such a device cannot be trusted.

Actions to take

If you bought a Ledger device from this reseller in the last 90 days and have not started setting it up, do not start. If setup is already complete, transfer funds right now to a new Ledger signing device with a new seed, and consider the old seed compromised. Direct questions only to the vendor's official support — links are in the post.

Sources:

x.com - Ledger
support.ledger.com