Ledger suspends device sales in Southeast Asia and Hong Kong because of tampered devices
Ledger is officially asking resellers and distributors in Indonesia, Singapore, Thailand, the Philippines, Vietnam, Malaysia and Hong Kong to suspend sales and remove devices from shelves while the investigation continues. Someone tampered with devices somewhere in the supply chain; confirmed wallet-draining incidents are currently limited to Southeast Asia, and the vendor has not confirmed cases involving devices bought in other regions. According to the vendor, Ledger's own infrastructure, services and direct sales channel show no signs of compromise. Devices received from support staff will be analyzed by the vendor's internal laboratory.
Do not buy or activate Ledger devices purchased from resellers in the listed countries and Hong Kong until the investigation concludes. If you have already set up such a device, consider it compromised: stop using it, generate a new seed in a trusted, unaffected environment and transfer funds to new addresses right now, without entering the old seed into the device or any forms. Seek instructions only from the vendor's official support — its post is linked below.
Source: x.com - Ledger